Technical operations / New York City

Juan R. Reynoso

Technical Operations & Asset Management Specialist

Fleet Operations · Maintenance · Inventory · Operational Analytics

Contact Me → View Projects →
Operational process control
KPI & SLA monitoring
Vendor coordination
Operational Analytics
Operational intelligence & decision support
Analysis of operational data to identify risk, exceptions, trends, and required action.
Location
NYC Metro Area
Available for remote roles and cross-functional coordination.
Languages
English & Spanish
Bilingual communication across technical and operational environments.

Impact at a Glance

Verified scale across technical operations and asset environments.

17+
Years of Experience
Technical operations across fleet, maintenance, inventory, and asset environments.
10,000+
Operational Assets
Supported through operational control, maintenance visibility, and inventory processes.
95%+
Asset Availability
Sustained across more than 10 years of operational service.

Selected Achievements

Selected examples of analysis, process design, and operational improvement.

Loading selected achievements...

Work Experience

Roles focused on maintenance reliability, fleet operations, asset oversight, and inventory control.

Operations & Inventory Control Coordinator
Truckline Capital LLC
New York, NY2024 – Present
Asset status oversightFleet operationsInventory controlKPI frameworksVendor coordination
  • Coordinate daily fleet, inventory, and vendor workflows across active assets, maintaining status visibility for service and recovery decisions.
  • Develop KPI frameworks for downtime, repair cycles, parts consumption, and cost exposure to support operational reviews and decisions.
  • Build and standardize Power BI, Excel, and Python reporting across inventory, maintenance, GPS, and collections data, replacing manual reporting with clearer cross-functional visibility.
Maintenance & Fare Collection Manager
Metro de Santo Domingo
Santo Domingo, DR2009 – 2024
Maintenance managementQuality controlKPIsPublic transport
  • Coordinated maintenance and quality control for automated fare collection and ticketing operations, supporting equipment reliability and service continuity.
  • Monitored service quality across SCADA, CCTV, access control, TETRA radio, telephony, and related operational subsystems.
  • Implemented KPI and contractual SLA tracking for maintenance plans, response discipline, service continuity, and cost accountability.
Technical Assistant – Citizen Observatory
Ayuntamiento del Distrito Nacional
Santo Domingo, DR2007 – 2008
Field data collectionMonitoringQuality oversight
  • Collected, verified, and documented field data on municipal public services to support performance monitoring.
  • Structured reports covering service quality, citizen reports, and compliance metrics to support evaluation and follow-up.

Skills & competencies

Technical and operational capabilities used to improve reliability, control costs, and support execution.

Operational Coordination
Workflow control and cross-functional alignment
Coordination of maintenance, inventory, and support workflows with clear ownership, escalation paths, and execution standards.
Maintenance & Asset Management
Reliability, downtime reduction, and service continuity
Preventive and corrective maintenance control for complex systems and fleet assets, with focus on readiness and operational continuity.
Inventory & Financial Control
Parts governance and cost visibility
Inventory oversight for stock availability, usage control, reorder discipline, and spend monitoring across maintenance activities.
Fleet & Recovery Coordination
Asset movement and vendor execution
Coordination of dispatch, recovery, and external service providers to improve turnaround, accountability, and status transparency.
Operational Analytics Tools
KPI dashboards and operational reporting
Applied to KPI tracking, operational visibility, and decision support across maintenance, fleet, and inventory functions.
Background & Credentials
Professional history, education, and certifications
For background and education, see About. For courses and certifications, see Courses & Certifications.

Education

Academic background that supports structured analysis, technical discipline, and process-focused operations work.

Food Technology — Higher Technical Studies
Universidad Autónoma de Santo Domingo (UASD)
Completed academic coursework in Food Technology, with emphasis on food science, quality standards, and process control.

Courses & Certifications

Professional development and technical training supporting operations, analytics, and maintenance reliability.

Introduction to Scrum Master Training
2025
LearnQuest - Coursera
Course
Operations
Budgeting and Scheduling Projects
2025
UCI - Coursera
Course
Analytics
Inventory Management
2024
UCI - Coursera
Course
Operations
Data Analysis and Visualization Foundations
2022
IBM - Coursera
Course
Analytics
Google Data Analytics
2022
Google - Coursera
Certification
Analytics
Excel Skills for Business
2022
Macquarie University - Coursera
Course
Analytics
Python for Data Analysis: Pandas & NumPy
2022
Coursera Project Network
Course
Analytics
Excel Skills for Data Analytics and Visualization
2022
Macquarie University - Coursera
Course
Analytics
Power BI - Complete Course
2022
Coursera
Course
Analytics
Project Management Principles and Practices
2022
UCI - Coursera
Course
Operations
Capstone: Retrieving, Processing, and Visualizing Data with Python
2022
University of Michigan - Coursera
Course
Analytics
Internal Auditor — ISO 9001:2015
2020
INFOTEP
Certification
Quality
Big Data @ Asset Management
2019
DB Rail Academy - Alamys
Course
Analytics
Motorola TETRA Radio Programming and Configuration
2015
Teknowlogic
Course
Security Systems
Access Control System
2014
THALES
Course
Security Systems
Axle Counters
2014
THALES
Course
Rail Systems
Switch Motor
2014
THALES
Course
Rail Systems
Ticketing Management
2014
THALES
Course
Operations
CCTV System
2013
THALES
Course
Security Systems
TETRA System
2013
THALES
Course
Security Systems
Intrusion Detection System
2013
THALES
Course
Security Systems
Telephony System
2013
THALES
Course
Security Systems
Megaphone System
2013
THALES
Course
Security Systems
Vicos Operation L1 Depot
2012
Rail Automation Academy
Certification
Rail Systems